PRIVACY POLICY
This Privacy Policy describes how Hubhawks Marketing India Pvt. Ltd., having its principal place of business at Unit No. 125, 1st Floor, Vipul Trade Tower, Gurugram, Haryana - 122018, India ("Company", "we", "us", "our"), collects, uses, stores, processes, and protects personal information of users, authors, contributors, customers, and visitors ("you", "your") who access or use our website [https://nuvoicepress.com/].
This Policy is published in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Information We Collect
1.1 Personal Information
We may collect the following personal data when voluntarily provided:
- Name
- Email address
- Phone number
- Postal address
- Manuscripts, proposals, synopses, or creative submissions
- Bank account details and PAN/GST (for royalty payments or invoicing)
- Any information shared through forms, emails, or contracts
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and similar tracking technologies
2. Purpose of Collection and Use
We collect and process information for the following purposes:
- Evaluating manuscripts and publishing proposals
- Entering into and administering publishing agreements
- Processing royalty payments and invoices
- Order fulfillment and customer support
- Communication regarding publications, updates, or services
- Website analytics and performance improvement
- Legal and regulatory compliance
3. Manuscript & Author Confidentiality
All manuscripts, proposals, synopses, and unpublished creative materials submitted to us are treated as confidential.
Such materials are:
- Used solely for evaluation and publishing-related purposes
- Accessed only by authorized personnel
- Not shared with third parties without author consent, except where required for editorial, legal, or contractual evaluation
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Enable essential website functions
- Understand user behavior
- Improve user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Disclosure of Information
We do not sell or rent personal data. Information may be shared only with:
- Printers, distributors, logistics partners
- Payment gateways and banks
- IT service providers
- Legal, tax, or regulatory authorities when required by law
All third parties are expected to maintain reasonable data protection standards.
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
Manuscripts not selected for publication may be deleted after a reasonable evaluation period unless otherwise requested.
7. Data Security
We implement reasonable security practices including:
- Restricted access to sensitive data
- Secure servers and encrypted communications
- Confidential handling of financial and contractual information
Despite best efforts, no system can guarantee absolute security
8. User Rights
You may:
- Request access to your personal data
- Request correction or updating of information
- Request deletion of data (subject to legal obligations)
Requests may be made by contacting us at the details provided below.
9. Grievance Redressal
In accordance with Indian law, the Grievance Officer details are:
Name: Sameeksha Bajpai
Designation: Grievance Officer
Email: sameeksha@hubhawks.com
Response Time: Within 30 days
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes shall be effective upon posting on the website.
11. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India.